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BEST IELTS Writing Task 2, 8th February
IELTS WRITING TASK 2
IELTS WRITING TASK 2
The advantages of robots doing the basic serving functions in the entertainment, leisure and retail sectors of the economy outweigh the disadvantages.
To what extent do you agree with this statement?
SAMPLE ANSWER
In recent years, robots have become increasingly common in sectors like entertainment, leisure, and retail, performing basic serving functions. While there are valid concerns about their impact, I believe that the advantages of robots in these industries outweigh the disadvantages.
One of the primary benefits of using robots in these sectors is their efficiency. Robots can perform repetitive tasks, such as greeting customers, managing inventory, or even serving food and drinks, far more quickly and consistently than humans. This can lead to faster service, reduced wait times, and an overall better customer experience. For instance, in retail, robots can assist customers in finding products or provide information, reducing the burden on human staff and allowing them to focus on more complex tasks.
Another advantage is cost reduction. Robots, once installed, require less maintenance and can work around the clock without the need for breaks or shifts. This can significantly reduce labor costs, especially in businesses like fast food chains or hotels, where high staff turnover and long hours are common.
However, there are some downsides to consider. The most obvious is the potential loss of jobs for human workers, particularly in lower-skilled roles. This can contribute to increased unemployment in certain sectors. Additionally, robots may lack the emotional intelligence and personal touch that human employees provide, which can affect the quality of customer service in certain settings.
In conclusion, while there are drawbacks, the efficiency, cost savings, and enhanced customer experiences offered by robots in the entertainment, leisure, and retail sectors make their use highly beneficial, provided we manage the potential negative effects on employment carefully.
IELTS Writing Task 2