BEST IELTS General Writing Task 1, 31st May

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IELTS GENERAL WRITING TASK 1

Write a letter to the retailer to complain. In the letter:

– Explain why you are unhappy

– Request a refund

– Make arrangements to return the damaged item

SAMPLE ANSWER

Dear Sir or Madam,

I am writing to express my dissatisfaction with regard to the laptop that I have purchased from your online market.It is completely disappointing to discover the problem.

I ordered this product three weeks ago,however,I took it from the local post office 2 days ago.When I unpacked the device,I was shocked that how it was damaged.This concern made me feel down because I was waiting for my laptop impatiently.There were stretches on the front of the product.

I suppose that this defect has caused during the shipment,therefore,I demand compensation for fulfilling my needs.I require a full refund and please ensure it sooner because I need a computer to carry out my tasks at work.

I am noting my address,you can contact me via Whatsapp or by email.My cell phone number is 0935853 and my email account is madffjf@mail.az.Please,Inform me of the proper time in order to return a poor product.

If you require any further information please do not hesitate to contact me.

Yours faithfully

Malik Maliki

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