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BEST IELTS General Writing Task 1, 31st May
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter
– Explain that you did not get the discount
– Tell them where you saw the discount advertised
– Tell them what you would like them to do about the situation
SAMPLE ANSWER
Dear Sir/Madam,
I am writing with some concern about an item I recently purchased from your company. It was a new digital camera from the Nokia range, model number SL452. The item was ordered using your telephone ordering system and I read my credit card number to the sales person on the other end of the line.
I was persuaded to buy the item based on a 20% reduction that was advertised, but I was surprised to find that when my credit card statement arrived, I was charged the full price. I saw the reduced price offer in our local newspaper, in which your company had taken a full-page advertisement with all items on the page discounted.
I am very satisfied with the camera itself, and do not wish to return it, but I would like the advertised 20% of the cost of the item refunded to my credit card. If this is not possible, then I would regretfully send the item back as I can obtain it for a cheaper price in other stores.
Regards,
