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BEST IELTS General Writing Task 1, 2nd September
GENERAL WRITING TASK 1
GENERAL WRITING TASK 1
You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket.
Write a letter to the manager of the supermarket. In your letter
– Say who you are
– give details about the accident
– suggest how the supermarket could prevent similar accidents.
SAMPLE ASNWER
Dear Sir,
I am writing this complaint letter about an accident that happened to me during buying some fresh vegetables from your supermarket.
My name is Shahin, and I am working in a multinational company as an engineer. I live on the opposite side of your supermarket. However, as a regular customer, every weekend it is necessary for me to go to the supermarket for buying some foods, fruits and other necessary items.
Yesterday it was weekend and as usual, I went to the market to buy some fresh vegetables. Suddenly, at the north corner side of the fruit market, a woman collided with me with her shopping bucket at the night time. As you know, at this corner side no one can see each other while walking especially at the night. So, this unavoidable accident occurred as the lack of attention of your management. In addition, there was no electric bulb and the road was slippery. Though this was a minor accident, it could have been worse!
This supermarket is very important for the people because every day thousands of people come here for shopping. You are the manager of this supermarket, and therefore, it is your responsibility to maintain this place to avoid such accident. Just change the electric bulb and repair the road to avoid the unexpected accidents. I hope you will give your immediate attention to this matter.
Yours faithfully,
Shahin
