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BEST IELTS General Writing Task 1, 20th August
GENERAL WRITING TASK 1

GENERAL WRITING TASK 1
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
– Describe the problem with the equipment
– Explain what happened when you phoned the shop
– Say what would like the manager to do.
SAMPLE ANSWER
Dear Sir or Madam,
I am writing this letter to explain my problem which recently I bought dish from your shops, then it is broke.
Last week, I bought a small piece of dish for my kitchen and I got warranty for that, when I current it to my home suddenly when I walking on the street I heard something is broke, then, I opened my bag, unfortunately my dish is broke and I think it was changed because that piece like old and not that piece which I saw in first time. I call your shop several times, but, unfortunately no answer from your shop.
I would be grateful if you return my money or changed this piece. Also, I like to talk with that man who changed my dish and I would like from you to stopped hem for short time for his job.
Faithfully