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BEST IELTS General Writing Task 1, 7th September
GENERAL WRITING TASK 1
GENERAL WRITING TASK 1
You are working in a very busy office. A particular piece of office equipment is not working properly. Write a letter to the manager and say
– What is happening with the equipment?
– How does this affects your work
– What do you suggest to be done
SAMPLE ANSWER
Dear Sir,
I am one of the office supervisors at Gumna Nagar branch of Bindiya Shohal Bank. I am writing to inform you that our Canon printer cum copier is not working properly.
From the last month or so, I had been noticing that the prints are not up to the mark. Then I got a new toner cartridge. Even after that the problem did not resolve. Last week, I called the Canon after-sale service department. Their mechanic came and checked and said that the printer will have to be sent to their office as he was unable to diagnose any problem.
Sir, our office work has literally come to a standstill because of this problem. We have to send our clients outside for getting photocopies done and it gives a very poor impression of our office. I have to take most of the documents in my pen drive and then get them printed from elsewhere.
I seriously think this machine needs to be replaced. Even if this printer gets repaired, a new one is still needed as our office has become very busy lately. This matter needs your urgent attention.
Hoping for a prompt action from you regarding this matter!
Yours faithfully,
