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BEST IELTS General Writing Task 1, 11th August
GENERAL WRITING TASK 1
GENERAL WRITING TASK 1
There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
– Describe the complaints that have been made
– Say why the reception area is important
– Suggest how the reception area could be improved
SAMPLE ANSWER: –
Dear Mr. Smith,
I am writing to outline the complaints that have been made about the reception area as well as to suggest several improvements to be implemented.
A number of visitors expressed their dissatisfaction with our company’s reception area, due to the fact that it is not spacious and overcrowded. What is more, there are not enough desks to full in the various forms. In addition, only one receptionist can be addressed to with a great number of questions which leads to the place being overcrowded.
Needless to say, the area where visitors arrive to extremely important as it is the image of a company and gives the first impression about the organization.
Taking everything into consideration, it is highly recommended to widen the reception area by using the room next to it.
Moreover, it would be beneficial to equipt the place with additional furniture for visitors to use, finally, hiring a second receptionist would be definitely advantageous.
I am looking forward to the changes being implemented.
Yours sincerely,
……………………
