Table of Contents
BEST IELTS General Writing Task 1, 11th August
GENERAL WRITING TASK 1
GENERAL WRITING TASK 1
You had a problem with the flight staff on a recent flight. Write a letter to the airline to manage to complain.
– Include the flight details
– Explain what happened
– Tell the manager what you want them to do
SAMPLE ANSWER
Dear,
I am writing this letter to convey my disappointment because of the unprofessional behavior of your staff members while traveling to the USA for my business trip last week.
I did ask one of your cabin crew to provide me with a glass of water as I have to take medicine per my Doctor’s advice on time, but he didn’t bother my request and usually treated business class passengers as his first preference.
Although, I reminded him several times while passing through, and did explain to him medical condition but without any success. When I gave him a push for the said request, he started lashing out at me with a loud voice in front of others and was so rude to me for a simple request.
I would like the manager to call on him, and educate him on how to respond to the passenger’s request despite his/her class in the flight because all the people have equal rights to be treated in the plane. In addition, the company must nominate his name for anger management, and customer care training in the upcoming performance appraisal.
I hope you will pay attention to my complaint per your airline procedure in a bid to avoid any future events with other passengers.
Thank You
