BEST IELTS General Writing Task 1, 14th October

Table of Contents

IELTS GENERAL WRITING TASK 1

Write a letter to the shop or company which supplied the equipment. In your letter

-describe the problem with the equipment

-explain how this problem is affecting your work

-say what you want the shop or company to do

SAMPLE ANSWER

Dear Sir or Madam,

I am writing to inform you about a problem with the office printer I purchased from your store last month. The model number is HP LaserJet 2100, and the order was placed on 15th September 2025.

Unfortunately, the printer has stopped working properly. It frequently jams the paper, and the printed documents appear faded and unclear despite replacing the toner cartridge. I have followed all troubleshooting steps mentioned in the user manual, but the issue persists.

This malfunction has caused significant disruption to my work, as I use the printer daily for preparing client reports and invoices. The delays are affecting my productivity and creating inconvenience for my customers.

I would appreciate it if you could either send a technician to repair the printer or provide a replacement unit under the warranty policy. I would be grateful if this could be resolved at the earliest possible time.

Yours faithfully,

SEE MORE POSTS>>