BEST IELTS General Writing Task 1, 4th July

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IELTS GENERAL WRITING TASK 1

You subscribed to a monthly box service (such as books, snacks, or wellness products), but you haven’t received the recent box on time.

Write a letter to the subscription service. In your letter:

– Mention your account details and when the issue began

– Describe the problem and its inconvenience

– Ask for a solution or compensation

SAMPLE ANSWER

Dear Customer Support,

I am writing to express my concern regarding the delay in receiving my monthly wellness box. My account ID is WBX45923, and I have been a subscriber to your service since January 2024. The issue began this month, as I have yet to receive the June box which was due to arrive by the 5th.

This delay has been quite inconvenient as I rely on the wellness products, particularly the supplements, for my daily routine. I have checked my account, and the payment has already been processed, so I’m unsure what caused the delay.

I kindly request that you look into this matter and provide an update on the shipment status. If the box cannot be delivered within the next few days, I would appreciate either a replacement or a partial refund for this month’s subscription.

Looking forward to your prompt response.

Yours sincerely,

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