BEST IELTS General Writing Task 1, 26th May

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IELTS GENERAL WRITING TASK 1

There is a problem with the changing rooms at your local leisure centre. You have complained to the manager about this several times, but nothing has been done.

Write to the manager.

– Give details about the problem

– Say what happened when you complained about this before

– Say what you want the manager to do next.

SAMPLE ANSWER

Dear Sir or Madam,

I’ve been a member of Leisure World for a year and recently I’ve noticed a deterioration in the general standards of hygiene in the changing rooms. I have complained about this several times, but there has been no discernible improvement.

I first noticed the problem about a month ago. When I arrived early one morning, it was obvious that the changing area had not been cleaned overnight and there seemed to be a lot of slippery mud on the floor where people had been walking around with wet shoes on. Furthermore there were quite a few empty shampoo bottles and discarded soap sachets littered around. It made the place look very untidy and unhygienic.

I mentioned this to the lady at reception who assured me that something would be done immediately. Furthermore, I had a quick chat with the cleaner who told me that you are very short-staffed at the moment.

I would be very grateful if you could let me know what is being done about the problem. I feel that there is an urgent need to hire additional staff to ensure that the changing area is clean and safe for us to use, otherwise I will be forced to cancel my membership and go elsewhere.

I look forward to hearing from you,

Regards

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