BEST IELTS General Writing Task 1, 14th December

Table of Contents

GENERAL WRITING TASK 1

Write a complaint letter to a moving company, let them know that they have damaged some of your furniture, tell them you’re not happy about the service and suggest a solution.

SAMPLE ANSWER

Dear Mr. Singh,

I hired you company ‘Packers and Movers’ for shifting my belongings from Amritsar to Chandigarh two weeks ago. My experience with you has been rather bad because my expensive dining table and dressing table are totally ruined.

I hired you after reading an advertisement in the local paper in which you have bragged about your excellent service. My dining table had a toughened glass topping which now has an ugly crack on the corner. The dressing table also has scratches all over it. I believe it is because of inefficient packing done by your men.

The solution that I can suggest is that you get a new glass top for my dining table and the dressing table re-polished. Alternatively you can reimburse me for the amount that I spend on both these things. I cannot use both things in their present condition. I hope you realise the value of a satisfied customer.

Hoping to hear from you soon! My contact number is 9888******

Yours sincerely,

Indroop Singh