BEST IELTS General Writing Task 1, 2nd May

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IELTS GENERAL WRITNG TASK 1

You recently stayed at a hotel and experienced significant noise early in the morning due to a faulty central heating system. The manager had promised to contact you regarding compensation, but you haven’t heard back. Instructions:

– Describe the problem at the hotel.

– Explain what the manager had said at the time.

– State what you want the manager to do.

SAMPLE ANSWER

Dear Sir/Madam,

I recently stayed at your hotel from March 10th to 13th in Room 407. Unfortunately, my experience was disrupted by loud banging noises early each morning caused by a faulty central heating system.

The noise began around 5 a.m. and lasted over an hour, making it impossible to rest properly. When I reported the issue to the front desk, the manager assured me that maintenance would look into it. He also promised that I would be contacted regarding compensation for the inconvenience.

However, it has now been over two weeks, and I have yet to receive any follow-up. I am disappointed by the lack of communication and would like to request an update on the promised compensation.

I hope to receive a prompt response and a fair resolution.

Yours faithfully,

James Reynolds

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