BEST IELTS General Writing Task 1, 18th October

Table of Contents

IELTS GENERAL WRITING TASK 1

You have bought some clothing online and are not satisfied with your purchase.

Write a letter to the company that you bought the clothing from. In your email:

– give details of the purchase

– explain the problem

– explain why you need a replacement urgently

SAMPLE ANSWER

Dear Sir or Madam,

I would like to draw your attention to some faulty garments I purchased through your web store last week and ask for your help to expedite their replacement.

The clothing in question is two pairs of black merino blend formal business trousers in a 36-inch waist, which totalled $300 on your invoice number 31245/22.

Unfortunately, when I tried both these trousers on the waist sizing was inconsistent. One pair measured 38 inches, while the other was 34 inches, neither of which is acceptable.

Due to purchasing these for an upcoming business conference at the end of the week, I am now in a very difficult position where I need to hastily replace these items. Could you please have one of your associates manually measure the waists of the replacement trousers to confirm their dimensions and send them by overnight courier to the same address as the previous invoice.

Thank you in advance for your priority handling of this issue, and I look forward to receiving the correct garments tomorrow.

Yours faithfully,

SEE MORE POSTS>>