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BEST IELTS General Writing Task 1, 8th June
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You were invited to a foreign country to give some workshops and a seminar. Your flight was cancelled. You had to take another flight. On arrival at the airport, you found out that your luggage had been lost. You applied to the missing luggage department and they promised to find your bags soon. You got your suitcases only two days later.
Write a letter to ‘Flash Air Line’ Manager.
In your letter,
– write about the problems and inconveniences that the incident caused to you.
– Claim for compensation.
SAMPLE ANSWER
Dear
I am writing to claim for compensation for the expenses I had to have due to the poor service of your company’s luggage department. I was supposed to fly from London to Melbourne by the ‘Flash Air Line’ -Flight No: 1234. The flights were cancelled and there was a lot of confusion and mix-ups before I was rebooked on two different flights. As a result, I arrived 9 hours later; instead of 22 April, at 20.45. I reached Melbourne on 23 April, at 4.45. But that’s not all.
My luggage was missing for more than 30 hours and I received it only on 24 April, at night- I am a visiting technical trainer, coming down as a lecturer on an Association’s invitation. Due to the above event, I had to cancel my first seminar on 23 April that was re-arranged for 24 April, at 11 AM. When I called the lost and found luggage department on 23 April, I was informed that they expected my luggage to be flown here and delivered on 24 April, in the morning.
When I rang them again early in the morning the following day, I was informed that my luggage had not arrived yet, and expected to be brought and delivered hopefully in the afternoon. I had no rights or intention to cancel my seminar again. In addition, the weather was really cold, and I was left in a foreign city in a tracksuit and slippers, and had to buy necessary clothes to protect myself from the cold and to be dressed properly to meet my colleagues and trainees. I have bought a minimum of necessities: (jeans $ 94.00; casual top $ 69.50; shoes $ 100.00). Please find photocopies of the receipts enclosed.
I cannot conceal my disappointment. I hope that the situation can be resolved by proper and prompt compensation.
Yours faithfully,
John Smith
IELTS General Writing Task 1