BEST IELTS General Writing Task 1, 8th June

BEST IELTS General Writing Task 1, 8th June

IELTS General Writing Task 1
IELTS General Writing Task 1
BEST IELTS General Writing Task 1, 8th June

Dear

I am writing to claim for compensation for the expenses I had to have due to the poor service of your company’s luggage department. I was supposed to fly from London to Melbourne by the ‘Flash Air Line’ -Flight No: 1234. The flights were cancelled and there was a lot of confusion and mix-ups before I was rebooked on two different flights. As a result, I arrived 9 hours later; instead of 22 April, at 20.45. I reached Melbourne on 23 April, at 4.45. But that’s not all.

My luggage was missing for more than 30 hours and I received it only on 24 April, at night- I am a visiting technical trainer, coming down as a lecturer on an Association’s invitation. Due to the above event, I had to cancel my first seminar on 23 April that was re-arranged for 24 April, at 11 AM. When I called the lost and found luggage department on 23 April, I was informed that they expected my luggage to be flown here and delivered on 24 April, in the morning.

When I rang them again early in the morning the following day, I was informed that my luggage had not arrived yet, and expected to be brought and delivered hopefully in the afternoon. I had no rights or intention to cancel my seminar again. In addition, the weather was really cold, and I was left in a foreign city in a tracksuit and slippers, and had to buy necessary clothes to protect myself from the cold and to be dressed properly to meet my colleagues and trainees. I have bought a minimum of necessities: (jeans $ 94.00; casual top $ 69.50; shoes $ 100.00). Please find photocopies of the receipts enclosed.

I cannot conceal my disappointment. I hope that the situation can be resolved by proper and prompt compensation.

Yours faithfully,

John Smith

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BEST IELTS General Writing Task 1, 8th June

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