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BEST IELTS General Writing Task 1, 1st June
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
Write a letter of complaint to a travel agency about your cancelled holiday. In your letter specify your package holiday
– describe the problems
– ask for a refund or discount.
SAMPLE ANSWER
Dear ………… ,
I am writing to complain about my recent holiday, which was cancelled. [Package no: 1234]
I intended to go to the Solomon Islands, having already visited the Australian mainland. I was disappointed to learn that you cut my holiday short by 2 days and were sending me to the same places I had visited the year before. In addition, the holiday I went on included none of the adventure activities in your itinerary. At the time, I was not offered a full refund.
What made the matter worse was that, I was only offered a twin room sharing with someone I did not know, despite the fact that I had paid the single room supplement. My luggage also arrived a week late because of a delay caused by your company.
Although I enjoyed myself, it was not the holiday I would have chosen. I feel that I am entitled to part of my money back as compensation, and a full refund of the £50 for the single room charge.
I hope you will give this matter your urgent attention.
Yours faithfully,
JS
