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BEST IELTS General Writing Task 1, 19th April
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You bought a new stereo system, but it went wrong almost immediately. Write a letter of complaint to the shop. In your letter
• say when you bought it
• explain the problems
• ask for a full refund.
SAMPLE ANSWER
Dear …………… ,
I am writing to complain about this stereo that I bought in January [Invoice No: 12345]. After only two days, things started to go wrong.
The first problem was the CD drawer which opened and closed far too quickly. I nearly trapped my finger in it. I recorded a CD on to a cassette. Everything worked but the sound quality was very poor. On the following day, the CD pause button stopped working.
Naturally, I returned the stereo to you for repair. Your assistant said I would have to wait only a week. After two weeks, the necessary spare parts had not still arrived. Eventually, nine weeks later, I collected the stereo. The CD player worked properly, but there was no improvement in the recording quality.
I am not satisfied with the equipment nor with the service that I have received. I am therefore writing to ask for a full refund. I will turn the stereo to your shop on Monday and I expect to receive a cheque for 250 pounds.
Yours faithfully,
