BEST IELTS General Reading Test 558

BEST IELTS General Reading Test 558

IELTS General Reading Test

Holiday Homes Online Ltd – Technical Support Officer

Job title: Technical Support Officer (email us for a full job description)

Salary: Highly competitive (dependent on qualification type and grade)

About Holiday Homes Online Limited.

Established in 1999, we are now the market leader in the UK for tourism bookings online in the holiday homes market.  Our sister company Hotels and Motels Online Limited takes care of motel and hotel bookings while we focus on advertisement of self-catering accommodation only. We currently have over 10,000 holiday homes on our books and this number has increased by approximately 5% per annum over the last five years.

Holiday homes are available nationwide, though the highest proportion of our accommodation is in the south-west. The majority of holiday homes are privately owned, but must be available for rental for at least 8 months of each calendar year. We will be launching a new website and service offering advertising self-catering holiday accommodation in Continental Europe in December this year.

IELTS General Reading Test

About the Role

This is a permanent position. You will be given the opportunity to work alongside a team of 20 dedicated professionals based in our UK office. We are committed to the welfare, training and development of our team members and we offer a structured and on-going training programme which is conducted here in the UK head office and in the South-west (in the main hub of our accommodation offerings).

We have 3 positions available to appropriate individuals seeking an I.T. support role in the UK arm of our business. Opportunities for transfer to the European office will be available from next year. Our customers are mainly professional couples and families from the U.K., France, Demark and Germany.  Knowledge of either French or German language is essential.

IELTS General Reading Test

Additional Benefits

Employees have access to our pension and private medical schemes after an initial 6 months of service with our company. All employees receive lap top and iPhone packages on entry.

Background of Applicants

Applicants are required to be holders of a language degree (French or German) or demonstrate equivalent spoken and written skills. Applicants will also be required to demonstrate appropriate I.T. skills at interview.  Applicants must be people focussed with strong communication skills. We require employees to be able to work well under pressure and to demonstrate strong problem-solving skills.  A job description can be downloaded from our website. Full training is given and no previous work experience in our specific industry is required though previous experience in an I.T. related customer service role is a definite advantage.

IELTS General Reading Test

Application Information

Applications must be submitted before 12th June.  Successful applicants will be contacted and invited to interview; interviews are scheduled for between July 5th-12th.  Travel costs to interview will be reimbursed. Details of two referees must be provided, though these will not be contacted until candidates have been short-listed at the interview stage.

How to Apply:

Direct to our Human Resources Department

By email:recruitment@hholtd.com.

By post: Human Resources Manager, Holiday Homes Online Ltd. P.O. Box 908, Basil Parade, London, EC1 A3AK

Or online through our recruitment agency website: www.itsolutions.com Job reference: 9703

All applicants must include a full CV, a covering letter, a passport photograph and the names and contact details of two referees.

Due to the high volume of applicants we receive only successful applicants will be contacted.

IELTS General Reading Test

Write NO MORE THAN THREE WORDS AND/OR A NUMBER  for each answer.

13. Where is most of the accommodation available through Holiday Homes Online located?

14. For how long each year must accommodation be available to be listed with Holiday Homes Online? 

15. Where will employees have the opportunity to relocate to in the future?

16. Apart from families, who are the main clients of the company? 

17. Applicants must be able to speak one of which two languages? 

18. What skills will be tested at the interview? 

19. What can be downloaded from the website? 

20. What will be paid back to interviewees? 

IELTS General Reading Test

Dear Miss Johnson,

I am writing to confirm our offer of contracted employment which will commence on February 18th. It would be appreciated if you could confirm your acceptance no later than January 9th.

The contract will run for a period of twelve months and a further offer of permanent employment may be extended thereafter if mutually agreeable. The title of the position is Project Manager – Accounting Services and you will be responsible for a team of twelve full time staff and four contracted external consultants; you will be required to report directly to the Chief Executive Officer.

Annual salary will be $85,000 and a company car will be made available for you, with an additional bonus of $15,000 payable on successful project completion.

IELTS General Reading Test

We would like to arrange a one-day induction sometime week commencing February 11th as the person currently employed in the role will be available for handover of responsibilities. We will also be able to ensure that you meet all other key members of the team and are able to familiarise yourself with our premises, policies and procedures. I would appreciate it if you could contact my personal assistant Sophie James on extension 431 to make suitable arrangements.

I have attached a schedule for the planned induction. Should you have any questions prior to your next visit to our offices, please do not hesitate to contact me.

IELTS General Reading Test

Yours sincerely

Brian Robinson.

Human Resource Manager

(see below for induction schedule)

Induction Schedule – Day 1
TimeActivityKey personnelLocation
8.30am – 9.15amSigning of employment contract. Induction to the background of the organisation and organisational chart [roles, responsibilities, reporting structures]. Introduction to health and safety, building rules and emergency procedures will be given by the Building Services Manager.Human Resources Manager Building Services ManagerRoom 4.2
9.30am – 11.30amMeeting with Chief Executive Officer and Members of the Board. Presentation on key goals and objectives for the coming year to be given by our Marketing Director David Peters.CEO
Board of Directors
Marketing Director
The Board Room
11.30amCoffee breakn/a 
12.00pm – 1.30pmMeeting with the current Project Manager – opportunity to hand over the project, question and answer session, transfer of responsibilities.Current Project Manager – Accounting ServicesProject Manager’s office [2nd floor]
1.30pm – 2.30pmLunch – an informal buffet lunch will be available in the main staff room. This gives new staff members the opportunity to meet other members of the company from different departments.All members of the organisationMain staff room
2.30pm – 3.15pmAn introduction to the computer systems, software used by the Accounting services team. Lap top, iPhone etc will be set up by I.T. staff.Information Technology ManagerProject Manager’s office [2nd floor]
3.30pm – 5.00pmMeeting with Financial Services team. An overview of tasks achieved to date; opportunity for the Project Manager to meet the team and present ideas for future developments in the project.Financial Services teamMeeting Room 3
5.00pmFinishn/a 

IELTS General Reading Test

Additional information:

Building access: The building is open from 7.30am to 5.30pm with unrestricted access. Outside these hours members of staff can enter and exit using access control cards; use of the building at weekends requires special approval. These are issued during induction by the Human Resources Manager. For security reasons, should cards be lost, they must be reported immediately to the Building Services Manager.

Car park: Management level staff are allocated car parking spaces which are located below the offices levels in the basement. Access to the carpark is restricted, entry is allowed by keypad entry code. The car park is fully secure and monitored by CCTV.

IELTS General Reading Test

Onsite facilities: The building has a gymnasium on the 2nd floor which is shared with other companies within the building. The gymnasium is open from 7am to 8pm Monday to Friday but is closed at the weekends. On the ground floor is a public cafe; however, employees of companies based in the building are allocated a discount card. These cards are available from the Building Services Manager.

Do the following statements agree with the information given?

In boxes 21 – 28 on your answer sheet, write

TRUE if the statement agrees with the information

FALSE if the statement contradicts the information

NOT GIVEN if there is no information on this

IELTS General Reading Test

21. The job offered is for an initial period of one year. 

22. The new Project Manager will receive a financial incentive if their performance meets requirements. 

23. The current Project Manager is leaving the company. 

24. The Human Resources Manager will deliver the health and safety induction. 

25. The meeting held in the Board Room is the longest of the day. 

26. The 3:30pm meeting will include discussing potential projects.

27. Company staff are free to access the offices at weekends if they need to work over time. 

28. Security staff patrol the offices car park.

IELTS General Reading Test

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BEST IELTS General Reading Test 558

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13. THE SOUTH-WEST

14. 8/EIGHT MONTHS

15. THE EUROPEAN OFFICE / EUROPE

16. PROFESSIONAL COUPLES

17. FRENCH OR GERMAN

18. APPROPRIATE I.T SKILLS

19. A JOB DESCRIPTION

20. TRAVEL COSTS

21. TRUE

22. TRUE

23. NOT GIVEN

24. FALSE

25. TRUE

26. TRUE

27. FALSE

28. NOT GIVEN

IELTS General Reading Test

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