Table of Contents
BEST IELTS General Reading Test 510
IELTS GENERAL READING TEST 510 – PASSAGE – 2
IELTS GENERAL READING TEST – 510
READING PASSAGE – 2
Memo
To: All Staff
From: Mary Langdon
Date: 22 January 2016
Re: 360-Degree Feedback
I am writing to introduce a new way of managing performance evaluations. This year, we are going to implement a major change to our evaluation process, using the 360-Degree Feedback System. The purpose of this letter is to give you some preliminary information about this change, but please note that we will have a meeting for all staff two weeks before we begin in order to discuss any issues you might have about this new process.
As with the old evaluation process, the first stage is self-evaluation. The form will be the same – you will comment on whether or not you feel you achieved your annual targets and goals. The new process begins with stage two, where we will be asking you to provide feedback about two of your colleagues. At this stage, Debora Chen from Human Resources, who has been chosen as the administrator for this project, will provide each staff member with the names of two colleagues for the purpose of peer appraisal.
IELTS General Reading Test
You are not required to accept her suggestions; feel free to suggest alternatives if you feel different colleagues are more suitable. The idea is to provide feedback to those with whom you work closely on a day-to-day basis. You will be doing this through our recently installed online survey software, which has separate forms for both peer and manager feedback.
If you manage staff, at this point you will be contacted by Debora, who will give you a summary for your staff members, each of whom you will meet individually over the next few weeks to discuss the results. At these meetings, managers and staff will agree on performance goals for the following year, which will serve as the starting point for the next round of evaluations.
IELTS General Reading Test
Please come to the staff meeting next week ready to discuss this new process.
Mary Langdon
General Manager
Questions 15–20
Choose NO MORE THAN TWO WORDS from the text for each answer.
PERFORMANCE FEEDBACK PROCESS
Staff meeting held to talk about 15……………….. with proposed change to evaluation process
Step 1 – staff complete a 16……………….. form
Step 2 – the 17……………….. nominates two co-workers for review
Step 3 – staff can agree with these choices, or disagree and 18………………..
Step 4 – staff use the new 19……………….. system to provide feedback on their co-workers
Step 5 – staff and managers meet to decide on future 20………………..
IELTS General Reading Test
Read the text below and answer questions 21-27.
MEETING ETIQUETTE
A Do not get ready for your part of the meeting during the meeting. If you have been asked to give a presentation, have your handouts, PowerPoint slides or other material organised ahead of time. Review the agenda prior to the meeting and ensure you understand the objectives of the meeting. Be ready for the discussion by doing any essential research beforehand. Meetings are usually held to convey information or to solve a problem so be sure to have pen and paper on hand for taking notes.
B Turn up before the scheduled meeting time if possible or on time, but never late. Those who were punctual will not appreciate the meeting being delayed or disrupted by your arrival. Being there in advance allows time for greetings and introductions, which will get you off to a good start with the other attendees.
IELTS General Reading Test
C Listen carefully to the issues under discussion as well as questions and the answers. Avoid distractions and stay focused – taking notes can help, but resist the temptation to doodle on your notepaper.
D Participate in the meeting and ask relevant questions when appropriate but keep your questions brief and to the point. Think before you speak and do not interrupt others.
E A cell phone ringing during a meeting is the height of rudeness, as is text messaging. Even a vibrating phone is a distraction so turn it off and activate voicemail or forward messages to another phone. Keep your laptop closed unless you are using it to take meeting notes.
IELTS General Reading Test
F Meetings are usually in a professional setting, so dress and behave appropriately. Arrive at the meeting well rested (yawning or other displays of tiredness or boredom are an insult to the organiser and others) and never leave before the end without prior permission. Avoid becoming involved in a side conversation with a fellow attendee – this is rude, disruptive and inconsiderate. Your behaviour during meetings will be observed by your superiors and may have a positive or negative impact, so be tactful, courteous and prudent.
G Keep commitments. If a task is assigned to you at the meeting, complete it promptly and efficiently. If you have made a promise to do something, show how reliable you are by carrying out the assignment straightaway and to the best of your ability.
IELTS General Reading Test
Questions 21–27
The text on the next page has seven sections, A–G.
Choose the correct heading for each section from the list of headings below. Write the correct number, i–x.
LIST OF HEADINGS
i. Introduce yourself
ii. Follow through with action
iii. Pay attention
iv. Present information
v. Don’t use electronic devices
vi. Make notes
vii. Prepare thoroughly
viii. Make a contribution
ix. Arrive early
x. Show respect
IELTS General Reading Test
21. Section A
22. Section B
23. Section C
24. Section D
25. Section E
26. Section F
27. Section G
IELTS General Reading Test
IELTS General Reading Test
ANSWERS
15. (ANY) ISSUES
16. SELF-EVALUATION
17. ADMINISTRATOR
18. SUGGEST ALTERNATIVES
19. ONLINE SURVEY
20. PERFORMANCE GOALS
21. VII
22. IX
23. III
24. VIII
25. V
26. X
27. II
IELTS General Reading Test