BEST IELTS General Reading Test 471

Table of Contents

IELTS GENERAL READING TEST 471 – PASSAGE – 1

IELTS GENERAL READING TEST – 471

READING PASSAGE – 1

VOLUNTEERS FOR TRAIN STATION HELPERS

Many thanks for offering your valuable time to volunteer as a train station helper to help those in need of assistance.

REGISTRATION

Please remember to sign in and sign out every time you work a shift. This is essential owing to insurance law and emergency situations. The book is located in the staffroom on the ‘office on duty’ desk. Please remember to collect an official ‘volunteer’ badge from the orange box on the desk, and you are reminded to return it promptly after your shift. It is policy that this badge must be worn and visible at all times.

GUIDELINES ON SMOKING

Smoking is banned entirely at all locations in and around the train station except for two clearly designated smoking rooms where it is permitted to smoke. Please note that this includes both real cigarettes and e-cigarettes.

IELTS General Reading Test

REFRESHMENTS POLICY

As an official volunteer you are entitled to a complimentary meal voucher for each full 5-hour shift that you work. This can only be redeemed in the official staff canteen that is easily found towards the rear of the West building. Complimentary hot drinks and cold water is constantly available too in the staff changing rooms.

AVAILABILITY FOR WORK

It is understood that you are offering up your own free time to volunteer as a helper and therefore you are flexible. If anything should change in your availability please contact the volunteer coordinator directly on the phone number given (text or call). Your work shifts will be prepared a week in advance, and will be both emailed to you and posted on the staff notice board schedule.

IELTS General Reading Test

ADVICE ON PERSONAL WELFARE

Your safety is the upmost importance when working in a busy and bustling station filled with trains and passengers coming and going regularly in peak hours. You are strongly urged always to remain alert and vigilant because of this. In addition, any existing health concerns and conditions you have must be notified to the coordinator for legal reasons.

ROLES AND RESPONSIBILITIES

To be situated in pairs at designated help desks located at certain points around the station to assist passengers with general enquiries and information.

Questions 1-7

Do the following statements agree with the information given in the reading passage?

In boxes 1 – 7 on your answer sheet write:

TRUE if the statement agrees with the information

FALSE if the statement contradicts the information

NOTGIVEN if there is no information on this

1. You are required to record your attendance at the beginning of your shift only.

2. The volunteer badges to be worn by the volunteers are bright orange.

3. The volunteer badges are optional to wear when working in the station.

IELTS General Reading Test

4. Work schedules prepared seven days prior to the working week can be checked via a weekly email.

5. Current health issues should be passed on to the coordinator for reasons of good working practices.

6. Volunteers shall be placed individually at specific locations in and around the station to offer help to passengers.

7. Vigilance and alertness are essential characteristics for maintaining health and safety in the station for both staff and for passengers.

IELTS General Reading Test

Read the text below and answer Questions 8- 14.

KITCHEN ACCIDENTS AND THEIR CAUSES

Over 90% of all accidents are preventable, and three basic rules of kitchen safety, if enforced, will significantly reduce the likelihood of kitchen mishaps.

1. Do not run. People who rush around in the kitchen tend to take chances that increase the likelihood of an accident.

2. Keep your mind on your work: People who let their attention wander are a hazard to themselves and others around them.

3. Observe all the rules for operating kitchen equipment. Never operate kitchen equipment until instructed in the correct procedures.

Cooking is considered a fairly safe occupation, but hazards certainly do exist, not only in food preparation but in other related tasks as well. The most common accidents in the kitchen are cuts, burns, falls, and strains.

IELTS General Reading Test

CUTS

Cuts are all too common in commercial kitchens because knives and other cutting implements are constantly in use. These cuts, and the seriousness of the cuts, however, can be kept to a minimum by using ordinary good sense, by paying attention to the proper safety rules, and by practising proper cutting procedures.

BURNS

Two types of burns occur in the commercial kitchen: minor and serious. Minor burns are usually a result of wet or damp towels used to handle hot pots and pans, or from bumping an exposed area of your arm against a hot surface like and oven rack. More serious burns occur when grease is splashed, when steam escapes or is released too quickly, or when gas is turned on or released unknowingly.

IELTS General Reading Test

FALLS

Falls can cause some of the most serious injuries in the commercial kitchen. They may disable or incapacitate a person for life. Falls are caused by extreme carelessness, wet floors and aisles, spilled food or grease, and by torn mats or warped floor boards.

STRAINS

Strains may not be as serious as other types of injuries, but they are painful and can result in the loss of many working hours. They are caused by carrying loads that are too heavy and by improper lifting practices. Most strains do not require medical attention, but they do require time and care to heal properly.

IELTS General Reading Test

Questions 8-14

Do the following statements agree with the information given in the reading passage?

In boxes 8 – 14 on your answer sheet write:

TRUE if the statement agrees with the information

FALSE if the statement contradicts the information

NOT GIVEN if there is no information on this

8. It is said that nine out of ten kitchen accidents can be avoided if three basic safety steps are followed.

9. Hurrying around the kitchen is a guaranteed way to cause an accident.

10. Because some tasks may be considered simple and straightforward, it is occasionally acceptable to use kitchen equipment when you have not read the instructions.

IELTS General Reading Test

11. Cuts are definitely the most typical incident causing great harm to people in kitchens.

12. The unexpected release of very hot air when cooking is one of the ways to cause very bad burns. 13. In restaurant kitchens we see the most prolific instances of such things as broken bones through falling on food that hasn’t been cleaned up.

14. Strains generally will involve the injured person to seek professional attention from a doctor at a hospital or clinic.

IELTS General Reading Test

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