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BEST IELTS General Writing Task 1, 29th July
IELTS GENERAL WRITING TASK 1
IELTS GENERAL WRITING TASK 1
You have recently purchased a toy from an online shop but the delivered product is faulty.
Write a letter to the owner of the shop. In your letter
– describe the toy
– give details of the problem
– tell the owner what you want him/her to do
SAMPLE ANSWER
Dear Sir or Madam,
Yesterday, the brown teddy bear which I ordered from your website was delivered to my house. The bear appears to be made from polyester, and it is wearing a purple dress and matching hat, which are fashioned from a heavy velvet material. As well as that, the bear’s paws are covered with red and white checkered cloth.
However, the nose of the bear had not been firmly attached and has fallen off this morning. The bear was placed on a shelf immediately after the delivery and has not been touched since. I’m, therefore, entirely confident that the issue was caused during the manufacturing process, rather than something that happened since it was delivered.
As this product was purchased as a gift for my daughter’s birthday this weekend, I need you to send a replacement to me before the end of the week. My wife will be at home during the daytime, which means that your delivery driver can come at any time that is convenient for you.
Yours sincerely,
