Table of Contents
BEST IELTS General Reading Test 226
IELTS GENERAL READING TEST 226 – PASSAGE – 2
IELTS GENERAL READING TEST – 226
READING PASSAGE – 2
Read the text below and answer Questions 15 — 20.
Job brief: Receptionist
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, your duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
IELTS General Reading Test
Requirements
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
IELTS General Reading Test
Questions 15-20
CHOOSE NO MORE THAN TWO WORDS from the text above for each answer.
15. Whenever a visitor comes into the office, you will be the ……………. person to meet him or her.
16. The position of a Receptionist is also a ……………. role.
17. Since the role requires ……………. you should be able to work in shifts.
18. One of the responsibilities is to keep track of the ……………. in the office.
19. The tasks required to be performed are not only administrative in nature, but also …………….
20. The computer SW that you should be well versed in is …………….
IELTS General Reading Test
Read the text below and answer Questions 21 — 27.
Some Popular Types of Life Insurance Policies in India
1. Term Life Insurance: Term insurance is the simplest form of life insurance plan, easy to understand and affordable to buy. This plan provides death risk cover for a specified period. In case of death during the policy period, the life insurance company pays the benefit to the nominee. It is a pure risk cover plan that offers high coverage at low premiums.
The death benefit is payable as lump sum, monthly payouts, or a combination of both. There’s no payout if the life assured outlives the policy term. Benefit of Term Nan: In case of n untimely death of the breadwinner, the family is supported with an enormous amount of money- the sum assured, which helps them to replace the loss of income caused due to the breadwinner’s death.
IELTS General Reading Test
2. Unit Linked Plans (ULIPs): A unit linked plan is a combination of insurance and investment. The premium paid is partly used as a risk cover (insurance) and partly invested in funds. One can invest in different funds offered by the insurance company depending on one’s risk appetite. Benefit of ULIP: Invest money as per your risk appetite in equity, debt or in hybrid funds with complete transparency.
3. Whole Life Insurance: A whole life insurance policy covers the life assured for whole life, or in some cases, up to the age of 100 years, unlike term plans, which are for a specified term. The sum assured or the coverage is decided at the time of policy purchase and is paid to the nominee at the time of the death claim of the life assured. However, if the life assured outlives the age of 100 years, the insurance company pays the matured endowment coverage to the life insured. Benefit of Whole Life Plan: Lifelong protection to the insured and an opportunity to leave behind a legacy for heirs.
IELTS General Reading Test
4. Child Plan: Child plan helps to build corpus for a child’s future, and helps to build funds for a child’s education and marriage. Most Child Plans provide annual installments or one time payout after the age of 18 years. Benefit of Child Plan: Helps in fulfilling your child’s dream.
5. Retirement Plan: This plan helps to build a corpus for your retirement. If the person passes away during the policy term – immediate payment is payable to the nominee by the insurance company. Benefit of Retirement Plan: Helps in building corpus for retirement.
Questions 21— 27
Choose NO MORE THAN TWO WORDS from the text for each answer.
21. Whole Life Policy is one of the ……………. types of life insurance policy.
22. The Term Life Insurance is …………….
23. If I take a ……………. policy, some of my funds can be invested in various funds.
24. The amount for which I am insured will be decided when I take the policy if I am buying a ……………. insurance policy.
25. A ……………. insurance policy is unlike policies that have a specific term.
26. One can receive either a lump-sum or money every year under the ……………. policy.
27. If you wish to have access to a pile of money once your working life is over, you should opt for a …………….
IELTS General Reading Test
ANSWERS ARE BELOW
IELTS General Reading Test
ANSWERS
15. FIRST
16. CUSTOMER SERVICE
17. FLEXIBILITY
18. EXPENSES
19. CLERICAL
20. MICROSOFT OFFICE
21. POPULAR
22. AFFORDABLE
23. ULIP
24. WHOLE LIFE
25. WHOLE LIFE
26. CHILD PLAN
27. RETIREMENT PLAN